Quick Information for City Employees For the convenience of our policyholders, below is a list of forms and other information you may access or download as needed. You may need to download the Adobe Acrobat Reader before you can view some of the forms.   Olde Fayetteville Insurance is a co-sponsor of the supplemental benefits with Mark III Agency out of Charlotte, NC.  We are your local agency helping with any servicing needs you may have.  If you have any questions, please call Ralph Godbold at (910) 483-6210. Allstate Workplace Division (cancer, heart/stroke, accident and universal life) 1. Claims Service Number 1-800-348-4489 2. Policyholder Service Form Download Form 3. Policyholder Service Number 1-800-521-3535 4. Change of Beneficiary Form Download Form Protective Life Insurance Company (universal life) 1. Policyholder Service Form Download Form 2. Policyholder Service Number 1-800-866-9933 Sun Life Financial Professional Insurance Company (short term disability) 1. Policyholder Service Form Download Form 2. Policyholder Service Number 1 (800) 289-1122 3. Disability Claim Form Download Form 4. PIC Claims Department PO Box 80637 Lincoln, NE 68501 Philadelphia American Life Insurance (cancer insurance) For Claims and Service 1-800-552-7879 UNUM/Provident Life Insurance Company (universal life) 1. Customer Service 1-800-635-5597 2. Policyholder Service Form Download Form 3. Bank Draft Form Download Form Metlife (group term life insurance) Claims/service/beneficiary information Call Personnel Dept 1-800-438-6388 Assurity (cancer plan) 1. Customer Service 1-866-289-7337 2. Call in Wellness Claim 1-888-358-8808 ext. 23 3. Fax in Wellness Claim 1-800-869-0368 4. Bank Draft Form Download Form Spectera (vision) 1. Customer Service and Claims 1-800-638-3120 2. Fax Number 1-248-733-6060